What happens if the shamisen or skin breaks during shipping you ask?
We offer postal insurance for the case of items damaged/lost/breaks during shipping. If you notice that the shamisen or other items have arrived damaged, we ask that you take pictures of it and contact us immediately so we can see what happened. Please refrain from handling it, as a damage claims form may need to be filed. Afterwards, we will send you new items to replace the damaged ones.
